contact us

Use the form on the right to contact us.

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Hayes Way
Patchway, BS34

Aerospace Bristol is a new industrial heritage museum and learning centre being developed at Filton, to the north of Bristol. It will tell the story of the region's world-class aerospace industry - past, present and future. The Aerospace Bristol project is being run by the Bristol Aero Collection Trust.

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Privacy & Cookies

We respect your privacy and make every effort to maintain customer confidentiality.

PRIVACY

Aerospace Bristol is committed to safeguarding your privacy online. We do not sell, trade or rent your personal information to others in accordance with current UK Data Protection legislation. This includes ensuring the security of your credit card details and other personal information you choose to provide. Aerospace Bristol collects information in a variety of different ways. We may ask you for information about yourself when you purchase tickets, enter competitions, give donations, register for our newsletter or when we invite you to complete surveys or provide us with feedback. We do not disclose your data to others unless required to do so for legal or statutory reasons or to help prevent fraud.

WHAT IS PERSONAL DATA?

Personal data is information that can be used to help identify an individual, such as name, address, phone number or email address.

  • We collect information that is either personal data (as outlined above) or non-personal data (such as IP addresses, pages accessed etc).

  • We collect information about our members, supporters, visitors, users, volunteers and employees.

  • We never sell your data and will never share it with another company or charity for marketing purposes.

  • We only share data where we are required by law or with carefully selected partners who do work for us.

  • Our websites use cookies – for more information check our Cookies policy below.

WHO is collecting the information?

This website is run by Aerospace Bristol and the Bristol Aero Collection Trust. When we refer to 'we' or 'our' or 'us' we are referring to Aerospace Bristol.  When you visit our website and are asked for personal information, you are agreeing to sharing your information with Aerospace Bristol, unless it is specifically stated otherwise.

Aerospace Bristol is a charity registered in England and Wales (2689238). Registered Charity number 1010632.

How will this information be used?

We will use the information you enter for administration purposes and any other purposes made clear in the data entry forms themselves. The data you give us about yourself, will enable us to give you updates other than through our website, using the contact details you provide, on promotions and services we think may interest you. Whenever we ask you for information about yourself you may, by ticking the relevant box, opt in to receiving these marketing communications. In addition, whenever you are contacted by email you will be told how to opt out of being updated by email in the future.

We will use the information you provide to:

  • fulfil your requests – such as application for donations, competition entries, participation in campaigns and provision of information

  • process sales transactions, donations, or other payments and verify financial transactions

  • identify visitors and contributors

  • record any contact we have with you

Using your information for marketing

The data you give us about yourself, will enable us to give you updates other than through our web site, using the contact details you provide, on promotions and services we think may interest you or to involve you in market research. To improve our picture of your interests we may link the data you give us with any other data we have gathered about you. 

Whenever we ask you for information about yourself you may, by ticking the relevant box, opt-in to receiving these marketing communications. In addition, whenever you are contacted by email you will be told how to opt out of being updated by email in the future.

LINKS TO OTHER WEBSITES

We use links to improve your experience of our website. Please be aware that websites that have links on our site may collect personally identifiable information about you. This privacy statement does not cover the information practices of these websites.

Social media sites

We operate a number of social media pages (including Facebook, Twitter, YouTube and Instagram). Although this policy covers how we will use any data collected from those pages it does not cover how the providers of social media websites will use your information. Please ensure you read the privacy policy of the social media website before sharing data and make use of the privacy settings and reporting mechanisms to control how your data is used.

CHANGES TO THIS POLICY

By using our website, social media pages, entering a competition or providing your information you consent to our collection and use of the information you provide in the way(s) set out in this policy. If you do not agree to this policy please do not use our sites, social media pages or services.  As we are constantly improving our site there may be developments in how we use your data - all such developments will be promptly notified to you in this policy. This policy was last updated on 9 January 2017.


Cookies

 

The AEROSPACE BRISTOL site puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the site.

Cookies are used to:

  • measure how you use the website so it can be updated and improved based on your needs

  • remember the notifications you’ve seen so that we don’t show them to you again

Aerospace Bristol cookies aren’t used to identify you personally.

You’ll normally see a message on the site before we store a cookie on your computer.

Find out more about how to manage cookies.

Measuring website usage (Google Analytics)

We use Google Analytics software to collect information about how you use Aerospace Bristol. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.

Google Analytics stores information about:

  • the pages you visit on the AEROSPACE BRISTOL site - how long you spend on each page

  • how you got to the site

  • what you click on while you’re visiting the site

We don’t collect or store your personal information (eg your name or address) so this information can’t be used to identify who you are.

We don’t allow Google to use or share our analytics data.

Google Analytics sets the following cookies:

  • _utma Determines the number of unique visitors to the site, expires in 2 years

  • _utmb This works with _utmc to calculate the average length of time you spend on our site, expires in 30 minutes

  • _utmc This works with _utmb to calculate when you close your browser, expires when you close your browser

  • _utmz This provides information about how you reached the site (eg from another website or a search engine), expires in 6 months

  • ga_nextpage_params This stores data to be sent to Google on the next page you request, expires when you close your browser

  • GDS_successEvents and GDS_analyticsTokens These help us identify how you use this site so we can make the site better, expires in 4 months

You can opt out of Google Analytics cookies.

YouTube videos

We use YouTube to provide videos on some pages of the site. YouTube sets cookies when you visit one of these pages.

  • _use_hitbox This is a randomly generated number that identifies your browser, it expires when you close your browser

  • VISITOR_INFO1_LIVE Lets Youtube count the views of embedded Youtube videos, expires in 9 months

Amazon shop

This website also contains cookies for the Amazon Shop, which uses cookies. Without these cookies, our site would not be able to benefit from any purchases made through the shop.